We want to make it as easy as possible for you to pay your rent and service charge. That's why we offer so many ways for you to pay.
Your tenancy agreement states that you should pay your rent and service charge in advance so you should take this into account when setting up a payment plan or method of payment.
You can make your payments in the following ways:
At the Post Office
You can pay at any Post Office (which are also open on Saturday mornings) with your allpay swipe card. They will give you a receipt as proof of payment. Please retain this receipt for your records. If you do not have a swipe card but would like to use this payment method please contact your Housing Officer.
At a PayPoint shop or garage
Look for the PayPoint or e-pay sign and pay your rent with your allpay card at the till. You will get a receipt as proof of payment. Please retain this receipt for your records. Please be aware that It can take up to 3 days for the payment to appear on your rent account.
To find you nearest PayPoint outlet please click here
By Direct Debit
You can pay your rent by Direct Debit weekly, fortnightly or monthly on whichever day suits you best.
To do this please contact your Housing Officer who will assist you in setting up the Direct Debit. Your Housing Officer will tell you when the first payment will be taken on Direct Debit and then you can cancel your old payment method. Direct Debit is a great and easy way to pay as you do not have to remember when the rent is due and if your rent changes we will do all the work for you to make sure your Direct Debit is increased and you are paying the correct amount.
Direct Debit or payment by allpay swipe card are the Associations preferred method of payment. This is because it costs us less to process payments made in this way, allowing us to use our resources to improve the services we can offer you.
By Text
You can pay your rent by text. In order to do this you will need a UK registered phone, an Allpay card and a current debit. Log onto the Allpay secure website https://www.allpayments.net/ text and register you phone and card details to enable you to use this facility. Please ask your Housing Officer if you would like assistance or do not have access to the internet.
At Woolworths
You can now pay your rent at Woolworths with your allpay card. Simply take your card and rent money to the till in any Woolworths store and they will issue you with a receipt.
If these payment methods do not suit you we also offer the following payment options:
By telephone
You can pay by Debit card by telephoning one of our offices. You will need to tell us your card number, expiry date and security code plus the amount you want to pay. We will send you a receipt for any payment that you make.
On the internet
You can pay by Debit card by logging onto our website and clicking on the pay rent option. This service is available 24 hours a day, 365 days a year. If you have an email account you will receive a message confirming the payment has been made which you should retain for your records.
By Standing Order
Payments can be made directly from your Bank or Building Society on a weekly, fortnightly or Monthly basis. To use this payment method please contact your Housing Officer who will send you a Standing Order form for you to complete and return to your Housing Officer.
By Post
Post a cheque or postal order to your local area office. If you are a tenant of Adactus Housing Association make your cheque or postal order payable to Adactus Housing Association. If you are a tenant of Beech Housing Association make it payable to Beech Housing Association. Write your address and tenant reference number on the back.
These are the addresses of our area offices:
North Area Office Elizabeth House Off Victoria Street Openshaw Manchester M11 2NX Tel :0161 230 4070
West Area Office 82 Railway Road Leigh, Lancs WN7 4LJ Tel: 01942 263630
South Area Office Parkway 5, Parkway Business Centre, Manchester M14 7HR Tel: 0161 232 6030
Miles Platting Area Office Varley Street, Miles Platting, Manchester M40 8EE Tel: 0800 234 6826.
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