The Customer Involvement Panel (CIP) is a group of Beech HA residents who meet on a regular basis (approximately every six weeks) to receive performance information and influence policies, procedures and service improvements.

Hugh McGarry, Vice-chair of the CIP explains:

"The Customer Involvement Panel has been in operation for just over 2 years. During this time we have looked at some of the policies and procedures and hopefully we have been influential in bringing about some changes for the better".

The next Beech CIP meeting will be held on Tuesday 13th January 2008 at Hazel Court, Bootle from 5.30pm.

Click here> to see the minutes from previous meetings.

Please contact the Resident Involvement team on 01942 608 715 if you would like to take part in the CIP or just complete the online form on the right.