The decisions that we take to develop our services can have a real impact on your home and neighbourhood. This is why we go much further than carrying out ordinary market research to find out what our customers want from our services: we also try to involve tenants and other residents in helping us to make business decisions and we consult widely when we consider making changes to our services.
As part of this commitment our dedicated Resident Involvement Team are available to give information support and advice on how you can get involved and promote and develop a range of different ways to help you get involved.