This leaflet provides background information about Adactus Housing Association Ltd. (Leaflet no 1 within Adactus Housing Association's Tenants' Handbook.)
2. Moving in
This leaflet summarises the main things you need to know when you first move into a new Adactus home. (Leaflet no 2 within Adactus Housing Association's Tenants' Handbook.)
3. Your tenancy agreement
This leaflet explains the different types of tenancy agreement provided by Adactus Housing Association Ltd and the rights and responsibilities they provide. (Leaflet no 3 within Adactus Housing Association's Tenants' Handbook.)
4. Data protection and access to personal information
This leaflet explains how we protect the personal and financial information of customers and highlights the rights of customers to inspect this information. (Leaflet no 4 within Adactus Housing Association's Tenants' Handbook.)
5. Resident involvement: our menu of involvement
This leaflet explains why customers may wish to get involved in helping us make decisions about the business and outlines options for getting involved. (Leaflet no 5 within Adactus Housing Association's Tenants' Handbook.)
6. Complaints, appeals and compensation
This leaflet provides an outline of the Adactus Housing Association's complaints, appeals and compensation policies. (Leaflet no 6 within Adactus Housing Association's Tenants' Handbook.)
7. Anti-social behaviour, nuisance and harassment
This leaflet provides an outline of the Adactus Housing Association's policies and procedures on combating Anti-social behaviour, nuisance and harassment. (Leaflet no 7 within Adactus Housing Association's Tenants' Handbook.)
8. Rent and service charges
This leaflet explains how to pay rent or service charges made by Adactus Housing Association and answers frequently asked questions about how rents and service charges are set. (Leaflet no 8 within Adactus Housing Association's Tenants' Handbook.)
9. Maintaining your home
This leaflet outlines responsibilities for maintaining rented homes from Adactus Housing Association and outlines the Association's planned, cyclical and responsive maintenance services. (Leaflet no 9 within Adactus Housing Association's Tenants' Handbook.)
10. Staying safe and secure
This leaflet summarises some tips for home safety and security. (Leaflet no 10 within Adactus Housing Association's Tenants' Handbook.)
11. Moving on
This leaflet provides a useful checklist of what you need to do when you move from an Adactus property. (Leaflet no 11 within Adactus Housing Association's Tenants' Handbook.)
Links
To
view PDFs you will require Adobe
Reader. If you do not have this software click
the link below to download a copy.
Adactus
contacts
Helping you speak to the right member of Adactus
please see contacts page.
